General Customer Service

Customer Service

(901) 844-0400

Toll-Free Customer Service

(888) 716-9293

Fax

(901) 844-0439

Toll-Free Fax

(877) 411-0766

24-Hour Phone Banking

(901) 844-2265

 

(901) 84ibank

 

(800) 627-6080

Email

ContactUs@i-bankonline.com

Secure Email and Chat

Click here

Mail - deposits, loan payments, or general correspondence

Independent Bank
5050 Poplar Avenue, Suite 112
Memphis, TN 38157

Contact Information

Main-I Bank Tower

(901) 844-5051

Ridgeway

(901) 842-2600

Collierville

(901) 842-1170

Midtown

(901) 844-2050

Poplar at Holmes

(901) 844-2075

Kroger - Bartlett

(901) 842-1210

Laurelwood

(901) 842-2620

Germantown

(901) 842-1190

Downtown

(901) 312-8900

Contact Information

Collections

(901) 844-0400

Toll-Free

(888) 716-9293

Commercial Banking

(901) 844-0316

Treasury Management

(901) 844-0316

Dealer Service Group

(901) 844-0473

Executive Offices

(901) 844-0300

Human Resources

(901) 844-0400

Loan Information

(901) 844-0400

Online Banking

(901) 844-0400

Private Banking

(901) 844-0329

Mortgage

(901) 844-0421

Senior's Classic Club

(901) 842-2600

Women's Banking

(901) 842-2600

 

Contact Information

Lost/Stolen/Fraud

(844) 890-2265

Activation

(800) 627-6080

Activity

(901) 844-0400

Contact Information

Personal

 

Lost/Stolen/Fraud

(800) 558-3424

Activation

(800) 553-7650

Activity

(800) 558-3424

Points/Rewards

(888) 229-8864

Business

 

Lost/Stolen/Fraud

(866) 552-8855

Activation

(800) 553-7650

Activity

(866) 552-8855

Points/Rewards

(888) 229-8864

 

Contact Information

Mail - deposits, loan payments, or general correspondence

Independent Bank
5050 Poplar Avenue, Suite 112
Memphis, TN 38157

Fax

(901) 844-0439

Toll-Free Fax

(877) 411-0766

All forms submitted to Independent Bank will be processed in one to two business days of receipt. For verification of completion, please contact the Customer Service Department.