Contact Us

Customer Service (901) 844-0400
Toll-Free (888) 716-9293
Fax (901) 844-0439
Toll-Free Fax (877) 411-0766
24-Hour Phone Banking (901) 844-2265
(901) 84ibank
(800) 627-6080
EmailContactUs@i-bankonline.com
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Mail

Deposits, loan payments, or general correspondence

Independent Bank
5050 Poplar Avenue, Suite 112
Memphis, TN 38157

 

Branches

Main-I Bank Tower (901) 844-5050
Ridgeway (901) 842-2600
Collierville (901) 842-1170
Midtown (901) 844-2050
Poplar/Holmes (901) 844-2075
Laurelwood (901) 842-2620
Germantown (901) 842-1190
Downtown (901) 312-8900

In-Store Branches

Kroger-Collierville (901) 842-1200
Kroger-Bartlett (901) 842-1210

 

Departments

Collections (901) 844-0400
Toll-Free (888) 716-9293
Commercial Banking (901) 844-0451
Treasury Management (901) 844-0451
Dealer Service Group (901) 844-0443
Executive Offices (901) 844-0300
Human Resources (901) 844-0462
Loan Information (901) 844-0400
Online Banking (901) 844-0400
Private Banking (901) 844-0335
Mortgage (901) 844-0421
Senior's Classic Club (901) 842-2603
Women's Banking (901) 842-2616

 

ATM & Debit Cards

Lost/Stolen/Fraud (877) 300-3509
Activation (877) 300-3509
Activity (901) 844-0400
 

Credit Cards

Consumer:

Lost/Stolen/Fraud (800) 558-3424
Activation (800) 553-7650
Activity (800) 558-3424
Points/Rewards (888) 229-8864

Business:

Lost/Stolen/Fraud (866) 552-8855
Activation (800) 553-7650
Activity (866) 552-8855
Points/Rewards (888) 229-8864

 

Form Submissions

Return completed forms and applicable documentation to:

Mail

Deposits, loan payments, or general correspondence

Independent Bank
5050 Poplar Avenue, Suite 112
Memphis, TN 38157
Fax (901) 844-0439
Toll-Free Fax (877) 411-0766

 

All forms submitted to Independent Bank will be processed in one to two business days of receipt. For verification of completion, please contact the Customer Service Department.



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