Online Security

We’re committed to your privacy. We want you to know that i-bank always employs the latest security measures and protocols to ensure your information is as secure as it is convenient to access. We employ:

  • 128-bit encryption
  • Password Protection
  • Multi-Factor Authentication - This requires users to answer challenge-questions when accessing the system from a new computer. Private computers can be authorized and the challenge questions will not be required.
  • ID Token Access - Each user authorized for Wire and ACH transactions must use an ID token pass code to verify each transaction.

Read our Online Security Policy in full for more information.

Identity Theft & Fraud Prevention 

We recognize that identity theft is a serious threat in today’s digital communication, and the security of our customers’ identities, accounts and information is a serious responsibility. So, we have an ongoing effort to educate you on safe practices and inform you about scams to be aware of while banking online.

First and foremost, remember:

  • We will never send you an email to verify your account information.
  • We will never send you an email warning or threatening you that your account is about to be closed.

Visit our fraud prevention resources page to maintain and protect your identity, to learn more about popular or frequent fraud/scam tactics, and to understand what resources are available should your identity already be compromised.

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Online Security Policy 

Learn more about i-bank’s full Online Security Privacy to gain an understanding of all security measures in place across i-bank’s online and mobile services.

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